Iselino – Cookie Policy

This Cookie Policy explains how Iselino.com, Iselino.de, and Iselino.es, operated by Fina Iselino Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“Iselino”, “we”, “us”, “our”), uses cookies and similar tracking technologies to enhance your experience on our platform.

By accessing and utilizing the platform, you give your informed consent to the use of cookies in strict accordance with the preferences and choices you select via our interactive cookie consent banner.

1. What Are Cookies?

Cookies are small text files that are securely downloaded and stored on your computer, smartphone, or tablet when you visit digital web platforms. They perform vital technical and operational roles on our platform, including:

• Securely remembering your current login status and saved account preferences.
• Ensuring the safe and protected processing of financial marketplace transactions.
• Analyzing system performance data, system errors, and localized traffic patterns.
• Delivering highly relevant promotional content and optimizing digital marketing campaigns.

2. Types of Cookies We Use

Our system categorizes the cookies utilized across the platform into four primary categories:

• Essential Cookies (Strictly Necessary): These technical identifiers are required for the core functionality of the website. Without these cookies, essential platform services—including secure account logins, user session persistence, and the multi-vendor marketplace checkout system—cannot legally or operationally function.
• Performance & Analytics Cookies: These cookies collect completely anonymous tracking data regarding how visitors navigate and interact with the marketplace. This helps us quickly identify system bugs, accurately measure page load speeds, and continuously improve overall platform stability.
• Functional Cookies: These variables allow our system to remember specific configuration parameters you select (such as your preferred workspace language, localized currency display, or custom interface dashboard settings) to ensure a smooth, tailored user experience.
• Marketing & Targeting Cookies: These digital tracking technologies are deployed to monitor the reach and conversion effectiveness of our promotional efforts. They allow us to serve highly relevant platform promotions or seasonal offers matching your professional marketplace interests. These cookies are only active if you explicitly grant authorization.

3. Third-Party Cookies & Tracking Tools

To provide a premium marketplace user experience, optimize advertising infrastructure, and secure user payments, we integrate trusted third-party service providers that may store cookie fragments on your local terminal:

• Payment Security & Fraud Prevention: Our merchant gateway partner, Stripe, places strictly necessary functional cookies to instantly detect malicious transactions, verify ongoing secure client sessions, and guarantee safe, unmanipulated escrow balances.
• Platform Analytics: We integrate tools such as Google Analytics to harvest anonymized metrics regarding platform usage frequencies, user demographic journeys, and highly demanded service Gigs.
• Marketing & Retargeting: To successfully scale our launch and attract verified Clients and Talents, we deploy tracking scripts from popular network channels, including the Meta Pixel (Facebook & Instagram Ads) and Google Ads, to execute highly targeted local and international advertisements.

All integrated third-party systems process data in strict operational compliance with the EU GDPR, the UK Data Protection Act, and international ePrivacy regulations.

4. Managing and Controlling Your Cookie Settings

You maintain ultimate control over the deployment and presence of non-essential trackers on your digital equipment:

• Cookie Consent Banner: Upon your very first arrival at our platform, an interactive user block banner allows you to explicitly consent to or deny the loading of non-essential marketing, tracking, or performance cookies.
• Browser Settings Configuration: You can adjust, reset, or completely re-configure your native internet browser parameters at any time to block new cookies, delete existing cookie logs, or receive automated pop-up warnings before trackers are stored.

5. Updates to this Policy

We reserve the right to modify or adjust this Cookie Policy occasionally to match technical adjustments within our digital layout or shifting global privacy rules. The most up-to-date document version will remain permanently accessible directly via our public platform footer menu links.

6. Contact

For any technical, operational, or legal questions regarding our implementation of digital tracking cookies, please contact us directly:

Standard Response Time: Within 24 hours, Monday–Friday, Central European Time (CET).

End of Cookie Policy